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Assisting Companies With Their Software Training Needs

ABOUT US

Here's a little about our background and why we do what we do. In a nutshell, it's because we LOVE what we do. We love to get in the
trenches, into the nitty gritty of how things work and why...then show it to you to help you understand it better. Our job isn't done until you have that 'aha' moment where things finally click.

You know that feeling when something just clicks, it didn't make any sense, then all of a sudden, you 'get it'. Well for us at ICPI, there is nothing more rewarding than the “I Get It” looks on our students faces … it's what we love, and what we strive for in every training opportunity. Training, whether in a classroom or through old- fashioned House Calls, is a constant source of enjoyment! It allows us the opportunity to share our knowledge, which in turns gives our clients the tools they need to harness the power of the PC. We know, call us geeks, but we love it anyway.

Our experience as end-users, instructors and application developers, gives us a unique perspective on training. We have a talent for presenting complex, technical topics in an innovative and refreshing style that helps our students get it' without the typical training frustrations.

ICPI instructors teach courses in Microsoft Office (Access, Excel, Outlook, PowerPoint, Word, Visual Basic for Applications), Desktop Housekeeping Using Windows Explorer, Lotus Notes as well as specialized classes and topic-based workshops.

Innovative Computer Products, Inc.

Here's just a glimpse of what you'll get from ICPI ...

  • Over 30 years of experience providing training and support
  • Backgrounds encompassing management, office automation, technical publications, accounting, legal and medical transcription, document and proposal preparation and applications programming (Excel) ;
  • We love to provide excellent service … we depend on referrals and great testimonials;
  • If we can't provide the training you need, we'll help you find a great resource who can!

Here's just a partial list of companies that our trainers have worked with:

  • Accelerate Computer Training
  • Allergan
  • BISI
  • Blizzard
  • CalOptima
  • CAN
  • City of Chino
  • City of Irvine
  • City of Mission Viejo
  • City of Orange
  • County of Riverside
  • FPI Management
  • Gaines & Stacy
  • Kawasaki Motors Corp., U.S.A.
  • Kwikset
  • Landmark Health
  • Masimo
  • Mercury Savings and Loan
  • Oakley
  • Orange County Transportation Authority
  • Pacific Mutual
  • Parker Hannifin
  • Port of Long Beach
  • Sonic Training
  • Southern California Edison
  • T.D. Service Financial
  • The Artisan by Cathee
  • The Energy Coalition
  • Toshiba America Electronic Components
  • Toyota Motor Sales
  • Treasure Chest
  • Warner Brothers
  • Zorro Property Management

And more importantly, check out what they have to say...

"Linda's knowledge, positive attitude and unending patience makes her a terrific trainer and colleague and a pleasure to work with. What was once weeks of work now only takes hours because of Linda's expertise. Linda taught us how to apply this knowledge to multiple projects again and again."

Dave Lautner

Director of Sales, - Kawasaki Motors Corp. U.S.A.

"Linda is wonderful! Her understanding of Microsoft Office applications is unmatched. When we hit a wall we can always count on Linda's troubleshooting skills. She'll not only solve problem but will teach us how to do the same."

Becky

Kawasaki Motors Corp., U.S.A.

"Kawasaki employees and our customers love working with Linda. She is an outstanding teacher who has the ability to make the most complicated aspects of software programs “uncomplicated” and understandable. She simplifies the learning process and makes it fun. Linda loves a challenge and her excellent analytical skills make her a very effective problem solver."

Kris Carter

Human Resources Executive - Kawasaki Motors Corp., U.S.A.

"I've worked with Linda Hay over the past 15 years on several projects in our large company. She has provided invaluable services in software implementation, how-to training sessions to many, and on-demand one-to-one training for those special questions that just can't wait. Linda's quick grasp of our business model and her clear explanations for next steps made her a natural choice to play a critical role in strategy setting and action implementation relative to her expertise. Linda has proven to be a valuable member of our team and we heartily recommend her talents to anyone seeking a competent, energetic, optimistic can-do work partner."

Julie Walsh

Director of Planning - Kawasaki Motors Corp., U.S.A.

"I have had the pleasure of working with Linda closely for the last five (5) years and she is a consummate professional. Not only is she extremely knowledgeable and most capable, but she assists and imparts her knowledge in a positive fashion. Linda is a computer wizard and she is also an optimistic and enjoyable person to be with while working."

Annette Takase

Kawasaki Motors Corp., U.S.A.

"I have had the pleasure of knowing Linda for over 15 years as a client of mine, a treasured and respected friend and professionally as a client of hers. Years ago, I got my first computer and was completely terrifed of learning how to use this strange machine. Linda came to my store, spent hours with me and made the entire process painless AND fun! I could never have done this without her professional expertise and thoughtful instruction. Now I can't even imagine spending one day without my computer. I even referred Linda's services to a friend of mine who, with her help...learned how to use her new laptop. My friend is 85 years old and now loves being able to communicate with her friends and family anywhere in the world. Linda has changed both of our lives in so many ways and expanded our horizons exponentially. We are both grateful and thankful for knowing Linda."

Cathee Posin

The Artisan by Cathee
www.theartisanbycathee.com

"Linda previewed our "database" application and came up with a complete solution and created a multi-tiered spreadsheet where we could input our monthly sales by client base (114) as well discount structures by client, forecasting model and reporting capabilities. Our reps use this daily. Linda is knowledgable, professional and always pleasant to do business with."

Pamela Schenk

"Working with Linda has been fantastic. One of our challenges is to find instructors that understand our employees and company culture. Linda quickly learned about our culture and adapted her teaching style to best reach our staff. She is diligent about adjusting the curriculum and the speed at which she instructs that fits. Below are several comments from our staff in our post-training survey."

- "Everything I learned I can apply to tasks in Excel whether it is used for business needs to personal use. Overall great course!"
- "I found the training very helpful and Linda was extremely nice and had a great attitude."
- "The step by step instructions from the instructor, with her careful monitor of each student's progress."
- "The trainer is very nice and personable. She's very willing to help anyone that needs it with personal attention."
- "Keep her she's awesome"
- "I think the entire workshop was helpful. I wish I had learned all of this sooner because it would have GREATLY improved the speed in which I generate various kinds of reports. Keep em' coming, this workshop was fantastic!"

Sunshine Okano

Learning & Organizational Development Specialist - Blizzard Entertainment

"I could go on all day on how much you have helped me! I would happily seek out more computer training with Linda Hay. I consider her knowledge to be instrumental value to my on going training; she consistently helps me achieve great results and delivers all expectations. Linda is extremely patient, helpful, and always ready to assist and truly concerned with you having a total understanding. During training she has very calm demeanor which affords you to really focus on what you’re trying to understand and achieve. Thank You Linda for all the great training sessions!"

Jeannie Sensabaugh

Regional District Manager - Ferrero USA

"Linda Hay and I worked closely together for a mutual client, a large corporation (I have since joined a large corporation myself). She has long served our client and is well regarded as a top applications trainer and developer of targeted Visual Basic applications. In our collaboration, we jointly developed a more extensive application where Linda impressed with her combination of technical strength, project management, business insight, clear communication skills, and energy and positive attitude. I strongly recommend Linda to anyone seeking a talented and effective trainer and developer of custom applications. "

Andrew Krainin

Director, Enterprise Segment and Architecture Strategy - Cisco Systems, Inc.
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